Privacy Policy
Edel Support
Last updated: 28/03/2026
1. Introduction
Edel Support (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. What Information We Collect
We may collect:
Name
Phone number
Email address
Address
Health or support-related information (if relevant to services)
Website usage data (cookies, IP address)
3. How We Collect Information
We collect information when you:
Contact us via our website
Submit forms
Engage our services
Communicate via phone/email
4. Why We Collect It
We collect personal information to:
Provide support services
Communicate with clients
Manage bookings and service delivery
Meet legal obligations
5. Disclosure of Information
We may share your information with:
Service providers (e.g. IT, hosting)
Government authorities where required by law
We do not sell personal information.
6. Data Security
We take reasonable steps to protect your information from misuse, loss, or unauthorized access.
7. Access & Correction
You may request access or correction of your personal information by contacting us.
8. Cookies
Our website may use cookies to improve user experience.
9. Complaints
You may lodge a complaint by contacting us. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
10. Contact
Edel Care Group
14/9 Freshwater Parade, Claremont WA 6010
Email: contact@edelsupport.com.au